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Privacy Policy

PRIVACY POLICY


Mozimo Ltd takes the privacy of its users seriously. We are committed to safeguarding the privacy of our users and clients in accordance with worldwide practices for customer privacy and data protection. Mozimo Ltd will not release your personal data to any third parties without your consent or as required by law.


Information Collected


We collect personal information from you through the use of enquiry and e-commerce forms and every time you e-mail us your details. We use your IP address to help diagnose problems with our server, and to administer our web site.

We collect information about you for two reasons: Firstly, to process your order and secondly to provide you with the best possible service.


The only information we collect is that which has been submitted through our online order form and the general enquiry form. No Bank details in any form are saved, so you may be asked to provide these again in the event of a refund or exchange.


The personal information, which we hold, will be held securely in accordance with our internal security policy and the laws of England and Wales as required.


Where we have collected your contact details in the process of a sale (or negotiations of a sale) of a product or service, Mozimo will have PECR-compliant permission to send you marketing updates via email or through targeted social media, internet and in-ap advertisements. We will only send you marketing updates about Mozimo’s products and services. You will be able to unsubscribe in every communication from us at any time.  


Account Preferences


After accepting, you may receive periodic e-mail newsletters from us. These newsletters contain information on new stock, offers, sales and other important information. Our site provides users the opportunity to change their preferences in regards to receiving communications from us directly at any opportunity they may require within the account section. Here, you can “Unsubscribe” to any marketing emails.  


You can ask us to update or remove your personal information by e-mailing shop@mozimo.co.uk or calling on (+44) 01270 619484.


However please note that we may need to keep some personal data in order to process orders or to comply with customer service or after sale obligations. Mozimo Ltd will not use these emails to directly or indirectly market to you if consent has been withdrawn.  


You also have the right to request a copy of any personal information we hold about you. Please request this by email at shop@mozimo.co.uk, calling on (+44) 01270 619484 or finally by writing to request this information Mozimo Ltd, 15 Alvaston Business Park, Nantwich, Cheshire, CW5 6PF, England.


Although Mozimo Ltd is active on social medial platforms, we do not engage in customer account, consent acceptance and withdrawal or account management queries via these platforms as they are owned by a third party and we cannot be held liable for any communication or data that is unencrypted on these platforms.  

 

We use social media platforms and third party advertisers such as Facebook, Instagram and Google to facilitate targeted marketing communications (such as sponsored ads and search) for our customers.  Where you have opted into receiving marketing communications from us, we may tailor messages to you.  Please also be aware that social networking sites, such as Facebook and Instagram, might send cookies.  We don't control the setting of these third-party cookies so we suggest you check the third-party websites for more information about their cookies and how to manage them. 


Data Protection Act 1998 (‘the Act')


We are registered under the Data Protection Act and comply with the Act in all our dealings with personal data. 


Internet-based transfers


Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the Mozimo.co.uk site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.

The Privacy Policy Statement does not apply to Third Party Sites.


Electronic Correspondence


If a user has opted in to receive electronic correspondence from Mozimo Ltd, our marketing emails include use of a tracking pixel.  A user is consenting to the use of the tracking pixel by opting in to receive electronic marketing from Mozimo Ltd.  A tracking pixel is used in the same way as cookies are used in web browsers.  Tracking pixels are common and are a normal part of electronic mail marketing. Mozimo Ltd use a tracking pixel to gather data on electronic mail activity such as (but not limited to) device, IP address, open time, link activity and website activity if a user clicks through to our website from our electronic mail.  This information is used to create an improved marketing experience, to hep personalise emails and tailor a personalised shopping experience for all users who have opted in to receive email communication.  At any time, a user can withdraw consent by clicking on the “Unsubscribe” button at the bottom of every email. Alternatively, please contact us on (+44) 01270 619484 or emailing shop@mozimo.co.uk and we’d be happy to help. 


Security


All of your transactions are protected by SSL encryption software.


Mozimo Ltd may contact your bank and the relevant authorities if we suspect any card details or transaction to be fraudulent. This may delay orders but is carried out in the interest of Mozimo Ltd and the genuine cardholder.


Changes to these terms


Mozimo Ltd reserves the right, at its discretion, to make changes to any part of the site. Due to its policy of updating and improving the site, Mozimo Ltd may wish to change these terms (including those relating to your use of the content). When terms are changed, we will notify you by publishing details of those changes by including them at the end of these terms (see "Changes to terms"). If you use the site after we have published or notified changes you are agreeing now to be bound by those changes. If you do not agree to be bound by those changes you should not use the site any further after they are published at the end of the terms or after you receive notice of them.


Your rights


Detailed information about your rights under Data Protection legislation can be found at (as at the date of this policy) www.ico.gov.uk.


General


You may not assign, sub-license or otherwise transfer any of your rights under these terms. Failure by either party to exercise any right or remedy under these terms does not constitute a waiver of that right or remedy. Headings in these terms are for convenience only and will have no legal meaning or effect.


Contacting Mozimo Ltd


If you have any questions about this privacy policy, or the practices of this site please contact us.

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